Our Quality Policy covers quality, occupational safety and anti-corruption policies. Our employees embrace the principle of becoming a business recognised and respected throughout the maritime industry in Türkiye through effective and continually improving work quality.
Through our quality policies, we implement a system that is planned ahead, properly applied and monitored, with objectives that are continually improved.
Just as we are recognised in Türkiye, we must also reflect global developments by consistently attracting the attention and earning the trust of the companies we represent abroad.
YDDO has a management system that:
- Closely follows developments in today’s marine electronics industry;
- Reinforces its knowledge through training in Türkiye and abroad;
- Improves service quality and delivery;
- Manages business processes with a customer focus;
- Embraces a philosophy of continual improvement;
- Applies zero tolerance for corruption and bribery in all activities, as a business and as employees;
- Is sensitive to occupational safety and the environment.
YDDO is a bridge company recognised and respected among Turkish and international maritime companies, strengthening the expertise of people—the most important element of its system—through continuous training.
OUR CORPORATE MISSION
To be a company that makes a difference in the fully globalised maritime industry by always offering the right product at the right time using the right methods; meeting the industry’s needs; confidently achieving its objectives; and delivering high-quality service.
OUR VISION
Our medium-term objective: To make the products we represent in Türkiye indispensable through sales consultancy and customer visits, becoming the company that every customer in our portfolio turns to for needs related to our product range.
Our long-term objective: To provide the services we offer in Türkiye at one or more major international ports under the YDDO name and quality standards.
OUR OBJECTIVES
- To guide customers towards the most suitable product for their needs and supply it accurately and on time;
- To always ensure that supplied products meet the quality expected by the customer;
- To complete product installations without errors and within the promised timeframe;
- To ensure that our field service personnel provide satisfactory answers to all relevant customer questions and assist with their information needs;
- To achieve the highest level of customer satisfaction throughout our business processes and obtain positive references from all customers;
- To keep all customer information confidential and refrain from sharing it with anyone, particularly SSAS information used during radio surveys;
- To keep customer information used in Inventory of Hazardous Materials consultancy confidential and refrain from sharing it with anyone.